Terms & Conditions

Welcome to NuNuz. By accessing or using our website (nunuz.in) and placing an order with us, you agree to be bound by the following Terms and Conditions. Please read them carefully before shopping with us.

About NuNuz

NuNuz is an online store offering premium muslin cotton clothing and essentials for babies and young children, ages 0 to 3. All references to "we", "us", or "our" refer to NuNuz, and "you" refers to the customer or visitor using our website.

Eligibility

By using this website and placing an order, you confirm that you are at least 18 years of age, or are placing an order under the supervision of a parent or guardian, and that you have the legal capacity to enter into a binding contract.

Products and Pricing

We make every effort to display our products and their colours, sizing, and details as accurately as possible. However, slight variations may occur due to screen settings, fabric batches, or handcrafted elements. Prices listed on the website are in Indian Rupees and are inclusive of applicable taxes unless stated otherwise. We reserve the right to change prices, descriptions, or availability of any product without prior notice.

Order Acceptance

Placing an order on NuNuz is an offer to purchase, which we may accept or decline. An order is only confirmed once you receive an order confirmation email or WhatsApp message from us. We reserve the right to cancel any order due to stock unavailability, pricing errors, or suspected fraudulent activity, in which case a full refund will be issued for any amount already paid.

Payment

Payments on NuNuz are processed securely through Cashfree Payments, supporting UPI, credit and debit cards, net banking, and wallets. Cash on Delivery may be available for select orders and locations, as indicated at checkout.

Shipping

Please see our Shipping Policy page for detailed information on delivery timelines, charges, and coverage areas.

Cancellations and Returns

Please see our Refund and Return Policy page for information on order cancellations, returns, and refunds.

Intellectual Property

All content on this website, including the NuNuz name, logo, product photography, descriptions, and design, is the property of NuNuz and is protected by applicable copyright and trademark laws. You may not reproduce, distribute, or use any of this content without our prior written permission.

User Conduct

You agree not to misuse this website, including attempting unauthorised access to our systems, submitting false information, or using the site for any unlawful purpose.

Limitation of Liability

While we take great care in the quality and safety of our products, NuNuz shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website, to the extent permitted by applicable law.

Governing Law

These Terms and Conditions are governed by the laws of India. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in Kerala, India.

Changes to These Terms

We may revise these Terms and Conditions from time to time. Continued use of the website after changes are posted constitutes your acceptance of the revised terms.

Contact Us

For any questions regarding these Terms and Conditions, please contact us at info@nunuz.in or +91 97784 54293.